Yes, the vehicle is insured while in our possession. A condition report (Bill of Lading) is done at the time of pick up with the person turning the car over and the driver. At destination, the receiving party re-inspects the vehicle to make sure it arrives in the same condition it left in. Occurrences not covered are clearly listed on the Bill of Lading; if for some reason you feel that damage has occurred, you must note it on the report before you sign it and before the driver leaves. Any claims made after this time will not be honored.
No. Please do not cancel your car insurance policy. In order to ship your vehicle, you must maintain your car insurance (at least comprehensive) active to cover 'Acts of God' and glass
Yes. You can have someone else meet the driver at pickup or delivery. Please inform the office whom will represent you at delivery or pickup.
Personal items inside the car are not covered by the carrier's cargo insurance
At delivery, the trucker will present you with a Bill of Lading Condition report. If there are any damages: Mark them down on the Bill of Lading Condition report in the appropriate section at delivery and make sure to keep a copy. Take pictures. Notify our office as soon as possible .
We accept cashiers checks, cash and Postal Money Orders only. We also accept Visa or Mastercard over the phone with the office. If paying by Credit Card the payment will need to made after the vehicle is picked up to insured the payment goes through before delivery. There is a pay by phone fee for this convenience.
YES. It is helpful if they roll, brake and steer.
We would like to have two to three weeks’ notice prior to your shipment. Then again, if you need to move a car immediately, we can still arrange pickup in 2 to 3 days. Tell us what you need and we will try accommodate your situation.
Yes, you should have some gasoline in the vehicle's tank. Preferably 1/4 of the tank
Make sure the car has a clean exterior so the trucker can make a proper inspection of any existing scratches or dings. Empty it of personal belongings. Remove all loose parts attached to the body, any non-permanent luggage, bike or ski racks, etc
The total cost depends on a few variables: Type of vehicle: size and weight Condition: running or not running. Running means the engine starts and the car moves on its own power and stops. Not running means the car does not start or starts but does not move when put in gear. Type of trailer: open or enclosed Distance/mileage: amount of miles between your 'to' and 'from' locations Modifications: lowered, lifted, larger tires, racks on top, etc. Seasonal fluctuations: seasonal supply and demands change on certain routes.